Warranty policy

  1. There are legal liability claims for defects.
  2. The customer is required to check the item for completeness and obvious defects immediately after delivery and to report any complaints to us as soon as possible. If the customer fails to do so, this does not affect his or her statutory warranty rights.
  3. Only our information and the manufacturer’s description of the product apply as the quality of the item, but not other advertisements, public promotions, and manufacturer’s statements.
  4. The warranty period is one year from the delivery of the goods.
  5. If the customer refuses delivery to the seller for any reason other than a significant defect that severely restricts its use or makes its use impossible, even though the seller has declared its readiness, the customer is in default of acceptance. Acceptance of delivery may not be refused because of insignificant defects.
  6. The warranty does not cover defects due to improper operation, system components modified contrary to the contractual basis, use of inappropriate organizational means, use in a hardware or software environment that does not conform to the requirements specified in the license certificate, unusual operating conditions, or system interventions attributable to the customer or a third party.
  7. If a delivery is defective, the seller has the option of eliminating the defect (rectification) or delivering a defect-free item (replacement delivery). In the latter case, at the request of the seller, the customer is required to return the defective goods, in accordance with the provisions of the law.

Granting of rights in a contract for the provision of software
Section 4.8 applies only to contracts for the purchase of software within the meaning of Section 2.2.
Upon full payment of the purchase price, the customer receives the non-exclusive and unlimited right to use the goods to the extent permitted by the contract. The goods may be used simultaneously only by a maximum number of natural persons corresponding to the good purchased by the customer. Permitted use includes installation of the software, loading into the main memory, and the use intended by the customer. Under no circumstances shall the customer have the right to rent or sublicense the purchased goods, to reproduce them publicly or to make them accessible by cable or wireless, or to make them available to third parties for a fee or free of charge.
The customer has the right to create a backup copy of the software if this is necessary to ensure its future use.